Website updates
The routine changes a live site needs: new sections, revised details, updated links, replaced images and adjustments as the business moves on. Small things, done properly, before they turn into an out of date website.
Website maintenance
Website maintenance that keeps a live site current and working
Launching a website is the start of owning one. Software needs updating, content goes out of date, things break quietly and backups only matter if someone is actually taking them. We handle that ongoing work so the site stays accurate, secure and functional long after launch day.
- Website and software updates handled for you
- Backups taken and kept off the live site
- Fixes and troubleshooting when something breaks
- Content changes without waiting for a free afternoon
01What maintenance covers
The ongoing work a live website actually needs
Everything here is work we do. Where a task depends on your platform, we confirm what applies to your site before you take a plan.
Software and plugin updates
Where your site runs on a content management system, its core software, themes and plugins need to stay current or they become the way a site gets broken into. Updates are applied and the site is checked afterwards rather than updated and abandoned.
Monitoring
We keep an eye on whether the site is reachable and whether anything obvious has stopped working, so problems are found by us and not reported by a customer trying to contact you.
Backups
Regular backups stored away from the live site, plus a fresh copy before any significant change we make. A backup nobody has ever restored is not really a backup, so restores are our job rather than yours.
Security maintenance
Keeping the software current, watching for the signs of a compromised site, tightening access where it is too loose and dealing with what we find. Where a site is already infected we tell you what it will take to clean it before quoting.
Troubleshooting and bug fixes
Forms that stopped sending, layouts that broke after an update, a page that will not load on one browser, a booking flow that fails on a phone. You report it, or we spot it, and we fix it.
Content updates
Text edits, new images, pricing changes, staff updates, seasonal notices and new pages. Sent to us and handled, so the website stays accurate even when nobody internally has time to log in.
Performance checks
Sites get heavier over time as images and scripts accumulate. Routine checks catch oversized media, slow pages and creeping load times while they are still a small correction.
Compatibility testing
Browsers and devices keep changing. Key pages and flows are checked at phone, tablet and desktop widths so a site that worked at launch still works a year later.
Routine site checks
A regular pass over the things that quietly fail: forms, links, certificates, redirects and anything the site depends on to convert a visitor into an enquiry.
Ongoing support
A named team that already knows your site, so you are not explaining your setup to a stranger every time you need help. Priority response is included on the Business plan.
02Care plans
Two maintenance plans, priced openly
Both are monthly. The Business plan is for organisations that want us handling changes and support as well as upkeep.
Website Maintenance
Your website shouldn't be something you have to constantly worry about. We'll help keep it updated, backed up and looked after.
$35.99 USD / Month
- Website Updates
- Website Backups
- Security Monitoring
- Basic Website Upkeep
- Routine Website Checks
Business Maintenance
Complete Website CareOur more complete care option for businesses that want ongoing help after their website launches.
$99.99 USD / Month
- Website Updates
- Website Backups
- Security Monitoring
- Website Upkeep
- Content Changes
- Troubleshooting
- Ongoing Website Checks
- Priority Support
Prefer to pay as you go? One time support is available at $49 USD / Hour for changes, fixes and content updates without an ongoing commitment.
03Why it matters
What happens to a website nobody maintains
None of this is dramatic on any given week. It is what a year of no attention adds up to.
Software drifts out of date
Unpatched content management software and plugins are the most common way a small business website is compromised. The cost of cleaning an infected site is almost always higher than a year of maintenance.
Content goes stale
Old prices, departed staff, closed services and last year's promotion. Visitors notice, and a site that looks unattended undermines the credibility the rest of your marketing is buying.
Small faults go unnoticed
A contact form that silently stopped delivering can go unnoticed for weeks. Routine checks exist because the failures that cost the most are the quiet ones.
Nobody owns it
When maintenance is nobody's job it becomes an emergency call once a year. A plan turns unpredictable panic into a predictable monthly line item.
04How it runs
How a maintenance engagement works
Starting from a known state, then keeping a routine rather than reacting to emergencies.
01. Take stock
We review the site, the platform it runs on, what needs updating, where the risks are and what has been neglected, then tell you what shape it is genuinely in.
02. Bring it current
Outstanding updates applied, backups established, obvious faults cleared and access tidied so the site starts from a known good state rather than an unknown one.
03. Keep the routine
Updates, backups, monitoring and checks happen on a regular schedule rather than when someone remembers, with the site verified after each round of changes.
04. Handle requests
You send content changes, fixes and small pieces of work as they come up. We handle them and tell you when a request is larger than maintenance and belongs in a quoted project.
05Related services
Where maintenance sits alongside the rest
Website hosting
Managed hosting, certificates, infrastructure backups and hosting support.
View pageWebsite redesign
When the site needs replacing rather than maintaining.
View pageWeb development
New builds, features and integrations beyond the scope of a care plan.
View pagePricing
Website packages plus the care and hosting plans that sit alongside them.
View page06FAQs
Website maintenance questions we are asked most
Stop worrying about the website.
Send us the site and we will tell you what state it is in, what bringing it current involves and which plan actually fits. If it needs a rebuild rather than a care plan, we will say that too.