Last updated: June 13, 2026

This Privacy Policy explains how Prospering Digital Web Design Agency ("Prospering Digital", "we", "us", "our") collects, uses, discloses, and protects your personal information when you visit prosperingdigital.com, fill out our forms, or engage us for services. This policy is written to align with Canada's PIPEDA and BC's PIPA. It is provided as a starting draft review with your legal counsel before publishing.

1. Information we collect

Information you provide: name, business name, email, phone number, project details, and any other information you submit through our contact form, quote requests, audit requests, scheduled calls, email, or signed agreements.

Information collected automatically: IP address, device and browser type, referring URL, pages viewed, and aggregated session data via privacy-respecting analytics.

Cookies: we use essential cookies to operate the site and an optional cookie-consent banner for analytics cookies. You can decline non-essential cookies at any time.

2. How we use your information

• Respond to inquiries, quotes, and discovery-call requests.
• Deliver design, development, SEO, and care-plan services we've agreed to.
• Send service updates, invoices, and project communications.
• Improve our website, content, and offering using aggregate analytics.
• Meet legal, tax, accounting, and contractual obligations.

3. Legal basis

We process personal information on the basis of (a) your consent when you submit a form or agree to a proposal, (b) our legitimate interest in operating and improving the agency, and (c) compliance with legal obligations in Canada and the provinces where we operate.

4. Sharing and service providers

We do not sell your personal information. We share it only with service providers we use to run the business for example email, CRM, hosting, analytics, and payment processors under contractual confidentiality obligations and only to the extent needed to perform their function. Some providers may store data outside Canada (typically the United States or EU); by using the site you consent to that transfer.

5. Retention

We retain personal information only as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Inactive prospect data is deleted or anonymized within 24 months of last contact.

6. Your rights

You have the right to access, correct, withdraw consent for, and request deletion of your personal information. To exercise any of these rights, email info@prosperingdigital.com. We will respond within 30 days.

7. Security

We use industry-standard safeguards including TLS encryption, access controls, and least- privilege practices. No system is perfectly secure; we cannot guarantee absolute security but we will notify affected users of a material breach as required by law.

8. Children

Our services are intended for businesses, not children. We do not knowingly collect personal information from anyone under 16.

9. Changes

We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.

10. Contact

Questions about this policy or our privacy practices? Email info@prosperingdigital.com or write to Prospering Digital Web Design Agency, Vancouver, BC, Canada.