Website maintenance, United Kingdom
Owning a website is ongoing work. Software needs patching, backups only count if someone takes them, content goes out of date and things break quietly between updates. We take that work off your desk, on a monthly plan with published pricing and a scope you can read before you commit.
Every item here is work we do. Where a task depends on your platform or host, we confirm what applies to your site before a plan starts.
WordPress core, themes and plugins are updated on a schedule and the site is opened and checked afterwards. An update that quietly breaks a booking form is worse than no update at all, so verification is part of the job rather than an optional extra.
Regular backups kept away from the live server, plus a fresh copy taken before any significant change we make. If something has to be rolled back, we do the restore. A backup nobody has ever tested is not a backup.
Keeping software current, tightening loose access, watching for the signs of a compromised site and dealing with what turns up. Where a site is already infected we tell you what cleaning it involves before any work is quoted.
Checks on whether the site is reachable and whether anything obvious has stopped responding, so an outage reaches us before a customer emails you about it.
Text edits, new images, price changes, staff and service updates, seasonal notices and new pages. Send the change; it gets made. This is the part most people mean when they ask for website management rather than maintenance.
Forms that stopped delivering, layouts that broke after an update, a page that fails on one browser, a checkout step that misbehaves on a phone. You report it or we spot it, then we fix it.
Sites get heavier over time as images, scripts and plugins accumulate. Routine checks catch oversized media and slow templates while the correction is still small, and Core Web Vitals stay part of the conversation.
Key pages and enquiry flows are checked at phone, tablet and desktop widths so a site that worked at launch still works after a year of browser releases.
A regular pass over the things that fail silently: contact forms, internal links, SSL certificates, redirects and anything the site relies on to turn a visitor into an enquiry.
Whether hosting sits with us or with your existing UK provider, someone has to own the boundary between server and site. We raise server-side issues with the host and handle the site-side ones ourselves.
Both plans are monthly and billed in US dollars. The Business plan is for organisations that want content changes and support handled as well as technical upkeep.
Your website shouldn't be something you have to constantly worry about. We'll help keep it updated, backed up and looked after.
$35.99 USD / Month
Our more complete care option for businesses that want ongoing help after their website launches.
$99.99 USD / Month
Prefer to pay as you go? One time support is available at $49 USD / Hour for changes, fixes and content updates without an ongoing commitment. Hosting is separate and starts at $10 USD / Month if you would rather we managed the server too.
Monthly maintenance quotes vary widely because providers include different things. These are the variables worth checking before comparing two numbers.
A brochure site on a modern stack needs less routine attention than a WordPress build carrying twenty plugins, a membership area and a payment integration. More moving parts means more update testing.
Maintenance is upkeep. Website management adds regular content and design changes on top. If you publish weekly, edit prices often or run campaigns, the support allowance matters more than the technical checklist.
Stores, booking systems and portals take payments and hold customer data, so updates need staging, checkout testing and a faster response when something fails. That work is not comparable to a five page site.
Inheriting a site that has been left alone for two years usually needs a one-off catch-up before a normal monthly rhythm makes sense. That is quoted separately so the ongoing figure stays honest.
Some quotes bundle hosting, SSL and backups into a single monthly figure; others charge them separately. Comparing two prices means checking which of the two you are looking at.
Priority support costs more than best-effort support because it reserves capacity. Be sceptical of any provider promising a response time it has no way to guarantee.
£10 to £50 / month
The entry tier most UK providers publish. Typically automated updates, backups and uptime monitoring on a simple site, with little or no content-change time included.
£75 to £150 / month
The band most small and medium UK businesses land in. Updates tested rather than automated, security work, monitoring and an allowance of support or content time each month.
£300 / month and up
Larger ecommerce, membership and multi-site setups, where staged updates, faster response and ongoing development capacity are part of the arrangement.
Those bands reflect what UK providers publish openly on their own maintenance and care plan pages, not a quote from us. We publish our plan prices rather than quoting privately, and any catch-up work needed before a plan starts is quoted separately so the monthly figure stays honest. See the pricing page for our current figures.
Most UK maintenance offers are WordPress only. We maintain WordPress, but the same discipline applies to the other stacks a live business site is built on.
The most common site we take over. Core, theme and plugin updates, plugin bloat reduction, security hardening and checkout testing after every significant change.
Stores on hosted platforms still need theme updates, app reviews, content changes and checkout checks even though the vendor patches the platform itself.
Sites built on modern frameworks, including the ones we build. Dependency updates, deployment checks, monitoring and content changes through whatever editing setup the site uses.
Older builds and builder-based sites can usually be maintained as they are. If a site is genuinely at the end of its life we will say so rather than bill upkeep on something that needs replacing.
Scope disputes are the usual reason maintenance relationships go wrong, so here is the boundary in plain terms.
Most enquiries come from businesses whose previous developer went quiet. Handover, not technology, is usually the hard part.
We look at the platform, hosting, plugin stack, backup situation, outstanding updates and anything already broken, then tell you plainly what condition the site is in. UK clients moving away from a previous agency get a written picture rather than a sales pitch.
Domain, DNS, hosting, CMS and analytics access are confirmed in your name. Taking over an existing website is mostly an admin problem, and it is the part previous providers most often leave messy.
Outstanding updates applied against a backup, obvious faults cleared, security tightened and performance issues logged, so the ongoing plan starts from a known good state.
Scheduled updates, backups, monitoring and checks, with your content and fix requests handled as they arrive. You hear from us when something needs a decision, not for every routine task.
The technical checklist is similar everywhere. What changes between plans is how much ongoing change and attention your site needs.
Updates, backups, security and monitoring, with occasional small edits. The Website Maintenance plan covers this and is the right level for most brochure and service sites.
Product and price changes, new pages, campaign landing pages and frequent content work. The Business plan exists because that volume of change needs allocated time rather than goodwill.
Ecommerce and transactional sites need staged updates, checkout testing after every change and quicker attention when something fails. Tell us what the site handles and we will say what level fits.
None of this looks urgent in any given week. It is what twelve months of no attention adds up to.
Unpatched CMS software and abandoned plugins are the most common route into a small business website. Cleaning a compromised site almost always costs more than a year of upkeep.
A contact form that stopped delivering can go unreported for weeks. The failures that cost the most are rarely the ones that look dramatic.
Old pricing, departed staff, retired services and last year's offer. Visitors notice, and an unattended site undermines whatever the rest of your marketing is paying for.
When maintenance is nobody's job it becomes one panicked call a year. A plan turns unpredictable emergencies into a predictable line item.
The main service page, covering how we handle ongoing upkeep for clients in any market.
ViewManaged hosting with SSL, backups and support if you would rather one team owned the server as well as the site.
ViewWhen a site needs rebuilding rather than maintaining, and the existing search visibility has to survive the move.
ViewPublished plan prices for builds, maintenance and hosting, with no quote required to see the numbers.
View